TGTimon Gathara
@timongathara
Technically adept IT Support Specialist known for high productivity.
KenyaWhat I'm looking for
I am an IT Support Specialist with a strong background in computer device repair and maintenance, network troubleshooting, and software installation. My experience spans over several years, during which I have developed a keen ability to solve problems efficiently and provide exceptional customer service. I pride myself on my technical skills and my commitment to ensuring that all systems run smoothly and effectively.
Currently, I serve as a IT Specialist at Kanjuri Primary School, where I manage data backups and provide technical support to end users. My role involves repairing hardware components, maintaining computer networks, and ensuring that all software is properly installed and configured. I have also worked as a Super-user for the Distributor Management System at Ibangua Investment Company Limited, where I generated monthly sales analysis and responded to back-office requests from system users.
Experience
Work history, roles, and key accomplishments
Distributor Management System Super-user
Ibangua Investment Company Limited
Jan 2019 - Apr 2023 (4 years 3 months)
Generated monthly sales analysis and responded to back-office requests from system users. Excelled in data entry and reconciliations.
IT Specialist
Kanjuri Primary School
May 2023 - Jan 2024 (8 months)
Performed data backups regularly to ensure business continuity and provided technical support to end users for hardware and software issues. Responsible for repairing damaged hardware components and maintaining computer networks.
IT Support Specialist
The Outspan Hospital
Jan 2023 - Apr 2023 (3 months)
Managed website and provided IT support by responding to service requests. Conducted regular maintenance checks on computer hardware and resolved network connectivity issues.
Education
Degrees, certifications, and relevant coursework
KUKaratina University
Bachelor of Science, Information Systems
2019 - 2023
Activities and societies: Distributor Management System Super-user.
Bachelor of Science in Information System management and configuration. Technology Generating monthly sales analysis. Excel Visualization.
Kiaritha-Ini Boys High Schools
Certificate
2015 - 2018
Activities and societies: Responding to backoffice requests by system users. Data Entry and reconciliations.
Certificate of Secondary Education.
Kanjuri Primary School
Certificate
2005 - 2014
Activities and societies: Performed data backups on a regular basis to ensure business continuity in case of disaster recovery scenarios.
Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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