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Tilak Bhattacharyya

@tilakbhattacharyya

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Executive COO and Senior VP driving global engineering/IT services growth through M&A and digital transformation.

India

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What I'm looking for

I’m looking for a senior COO/VP role where I can own P&L, lead M&A and large-scale operational transformation, scale captive/offshore delivery, and improve cost, margins, and client outcomes across global engineering and IT services.

I’m a Senior Vice President and COO with 25+ years of strategic leadership delivering business growth, organizational transformation, and large-scale operations across global Engineering and IT Services for Automotive and Retail domains. I’ve led a 120-member cross-functional team across business units and geographies, and I drive mission-critical client outcomes through disciplined performance management and stakeholder alignment.

I’ve repeatedly turned complex transitions into measurable value—leading a merger with 100% employee and client retention through change management and cultural integration. I delivered a 23% reduction in administrative costs via end-to-end digital transformation and process automation, and I established and scaled a captive Software Services unit to drive 62% revenue growth and double delivery capacity across multiple Offshore Development Centres (ODCs).

Experience

Work history, roles, and key accomplishments

Senior Vice-President

Robosoft Technologies Pvt Ltd

Sep 2023 - Oct 2025 (2 years 1 month)

Led the merger of TPRI Technologies into Robosoft, achieving 100% employee and client retention through change management and cultural integration. Proposed and scaled India captive Software Services, delivering 62% revenue growth and expanding delivery capacity by 100%.

M&A Integration P L Ownership Captive Operations Digital Transformation Process Automation AI ML Productivity Cost Optimization Talent Development

Chief Operating Officer

TPRI Technologies Pvt Ltd

Jul 2022 - Sep 2023 (1 year 2 months)

Scaled TPRI India operations, doubling headcount and realigning service offerings to improve delivery efficiency. Strengthened talent acquisition and business development across Embedded, Mechanical, Annotation, IT, and AI/ML, and secured a USD 2M business loan to fund growth initiatives.

Talent Acquisition Business Development Stakeholder Management Cross functional Leadership

Delivery Head

TPRI Technologies Pvt Ltd

Sep 2019 - Jul 2022 (2 years 10 months)

Spearheaded scale-up of TPRI India operations with 3X expansion in headcount and technical competencies to meet global delivery demand. Reduced administrative costs by 23% through process optimization while maintaining 100% employee safety and zero customer attrition during COVID-19.

Global Delivery Workforce Planning Process Optimization Crisis Management Cost Optimization Operational Excellence

Director - Operations

Delightz Infotech

Apr 2016 - Sep 2019 (3 years 5 months)

Directed strategic partnerships and implemented cost-control measures to reach break-even within the first year of inception. Streamlined estimation and execution by standardizing 350+ event categories to improve transparency, efficiency, and operational predictability.

Operational Leadership Strategic Partnerships Cost Control Process Standardization Performance Metrics Project Management Stakeholder Management

Senior Program Manager

Internet Business Japan (IBJ)

Jul 2014 - Mar 2016 (1 year 8 months)

Established and scaled software development operations in India aligned to HQ strategic goals, driving business growth through digital marketing and Japanese MNC engagement. Delivered a USD 1.43M order book within the first year.

Program Management Software Operations Business Development Digital Marketing Japanese MNC Engagement Stakeholder Management Strategic Planning

Senior Project Manager

NIIT Technologies Ltd

Oct 2007 - Jul 2014 (6 years 9 months)

Directed IT delivery operations for Japan and Singapore business units with full P&L accountability, managing USD 6M in revenue. Delivered a mission-critical airport solution enabling USD 11M in annual labor and operational cost savings, and built an Offshore Development Centre generating USD 2.1M in annual revenue.

P L Ownership IT Delivery Management Mission Critical Systems Revenue Management Cost Optimization Stakeholder Management Operational Excellence

Senior Associate

Cognizant Technology Solutions Ltd

Nov 2003 - Oct 2007 (3 years 11 months)

Managed key retail accounts for major US and European clients, strengthening engagement and supporting sustained revenue growth. Led a 26-member team analyzing 17 million lines of code to scale store systems to 7-digit transaction capacity within 3.5 months with 100% on-time delivery.

Account Management Retail Systems Delivery leadership Team Leadership Performance Engineering Capacity Planning

IT Analyst

Tata Consultancy Services

Mar 1998 - Nov 2003 (5 years 8 months)

Provided techno-functional leadership for major UK retail clients, bridging business needs with technical execution. Led a 2-year Warehouse Management System upgrade including business analysis, development, and training to address inefficiencies and improve operational performance.

Warehouse Management Systems Techno Functional Consulting Business Analysis Training & Enablement Process Improvement

Materials Planning Engineer

Andrew Yule & Co Ltd

Nov 1995 - Mar 1998 (2 years 4 months)

Directed materials planning and production for specialized switchgear, coordinating with R&D and shop-floor teams to meet customer requirements. Achieved a quarterly revenue run-rate of USD 0.4M through disciplined execution.

Materials Planning Production Planning Procurement Cross functional Coordination Manufacturing Operations Execution Planning Revenue Forecasting