Ashok Raja
@ashokraja
Operations & transformation leader scaling global portfolios, governance, and cost-improving delivery worldwide.
What I'm looking for
I’m an enterprise operations and transformation executive with 20+ years of progressive experience directing large-scale global operations, multi-region delivery, and business transformation. I align C-suite priorities with execution realities, optimizing cost structures and establishing governance frameworks that drive enterprise-wide scalability.
As Associate Director – Global Operations & Transformation at Sreetech Inc (2021–Present), I own a $20M+ global portfolio across North America, Europe, and APAC, leading 80–120 professionals. I architected and implemented operating model transformation and deployed governance that improved delivery predictability by 30%, while delivering 20% cost reduction through automation, vendor rationalization, and process re-engineering.
I’ve built decision-ready executive reporting through dashboards and performance governance infrastructure, supporting data-driven executive leadership. Previously, as Senior Program Manager – Infrastructure & Transformation at Microbes Infra, I directed infrastructure modernization achieving zero unplanned downtime and reduced operational incidents by 30%, and earlier, as Operations Manager at BIHL Constructions, I improved operational efficiency by 15% through KPI-driven process redesign.
Experience
Work history, roles, and key accomplishments
Associate Director - Global Ops
Sreetech Inc
Jan 2021 - Present (5 years 6 months)
Owned a $20M+ global enterprise modernization and transformation portfolio across North America, Europe, and APAC. Led and scaled a 80–120 professional organization, implemented operating-model governance to improve delivery predictability by 30%, and delivered 20% cost reduction via automation, vendor rationalization, and process re-engineering.
Senior Program Manager - Infra
Microbes Infra
Jan 2018 - Jan 2021 (3 years)
Directed enterprise-scale infrastructure modernization programs focused on operational resilience and business continuity, achieving zero unplanned downtime. Reduced operational incidents by 30% through robust governance models, process optimization, and proactive risk management while managing multi-million-dollar budgets and vendor governance.
Operations Manager - Enterprise Delivery
BIHL Constructions
Jan 2012 - Jan 2017 (5 years)
Improved enterprise delivery operational efficiency by 15% through KPI-driven process redesign and structured performance management frameworks. Implemented governance and accountability structures to enhance service delivery consistency and support organizational scalability.
Technology & Infrastructure Leadership
Provided foundational enterprise technology and infrastructure leadership across enterprise systems, network infrastructure, and security operations, including client-side delivery, technical operations, and service management.
Technology & Infrastructure Leadership
I-Tech Services
Provided foundational enterprise technology and infrastructure leadership across enterprise systems, network infrastructure, and security operations, including client-side delivery, technical operations, and service management.
Technology & Infrastructure Leadership
Concord Security
Provided foundational enterprise technology and infrastructure leadership across enterprise systems, network infrastructure, and security operations, including client-side delivery, technical operations, and service management.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Bachelor of Science, Information Technology
Earned a B.Sc. in Information Technology from Sikkim Manipal University.
Sri Sairam Polytechnic
Diploma, Computer Technology
Completed a Diploma in Computer Technology from Sri Sairam Polytechnic.
Availability
Location
Authorized to work in
Job categories
Skills
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