Tiffany Rodriguez

Provided bilingual customer care for the German market and served as a logistics advisor.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Provided bilingual customer care for Intouch CX, serving as a beauty and sales advisor.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Moderated content for fraud prevention for the Swiss market on platforms Tutti.ch and Anibis.ch.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Provided rental and experience consulting for the German, Swiss, and Austrian markets.

Developed and maintained documentation for troubleshooting common issues. Facilitated training sessions for students to familiarize them with the examination software and monitored the exam platform to preemptively address potential technical glitches.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Performed consecutive interpretations between employers and Latin American healthcare staff, specializing in medical terminology and conveying correct messages from hospital interviewers to applicants.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Performed customer care activities, found and onboarded new candidates for relocation programs, and supported candidates with their relocation process to Germany.

Performed customer care activities, found and onboarded new candidates for relocation programs, and supported candidates with their relocation process to Germany.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Provided bilingual customer care for energy solutions.

Prepared and taught German courses according to the European framework reference of languages, from A1 to B2 level. Prepared students for the Pflege certification and followed up on student improvement.

Promoted products and sales in a gallery setting.

Received and sorted CVs, made outbound calls to potential candidates, and scheduled interviews with the HR manager for various IT positions.

Performed consecutive interpretation of information from Spanish into English and vice versa, including over the phone. Used active listening and note-taking to convey messages accurately.

Translated content related to energy from German into Spanish and vice versa, researching industry-specific terminology and ensuring translated content conveyed the original meaning and tone.

Activities and societies: Project management; Personal selection neurorecruiting 3.0; HR policies and planning; Ethical leadership and happiness; Wellness, Payroll and Employee Benefits; Occupational Health & Safety; Employee Training System.

MA in Human Resource Management from Centro Europeo de Postgrado, Madrid, Spain, from 2022 to 2024.

Activities and societies: Creative writing in German and English; German literature; Translation and interpretation; The world system since 1500; Interpersonal communications; Teaching a foreign language.

BA in German Language and International Studies from Webster University, St. Louis MO, from 2012 to 2015.