Looking for a job

Tiffany De Matas

@tiffanydematas

Director of Office Operations at Leak Specialist & Roofing Guru Limited and The Power of Silence, guiding growth and community programmes.

Trinidad and Tobago

Message

What I'm looking for

I'm seeking opportunities to apply my expertise in leadership, communications, and operational excellence while fostering growth and innovation.

At Leak Specialist & Roofing Guru Limited, I direct staff, programmes, and organisational growth. I support expansion through business development and process optimisation, and manage budgets, compliance, and staff development.

At The Power of Silence (Non-Profit Organisation), I provide strategic and operational leadership for community initiatives. I direct programme development and expansion, oversee fundraising and donor relations, and evaluate programme outcomes to improve effectiveness.

At Fircroft Engineering Services Limited, I supported sales and contract review, client set-up, and service delivery as Operations Lead. Earlier, as a Recruitment Consultant, I coordinated placements, contracts, background checks, and compliance documentation.

I also managed Tiffany's Trinkets & Treasures, a retail business, handling daily operations, purchasing, customer service, and financial management. I'm currently pursuing a BSC in Business Management at the University of Bedfordshire and have completed training in digital marketing, writing, taxation, and applied AI tools.

Experience

Work history, roles, and key accomplishments

Current

Director of Office Operations

Current

The Power of Silence

Jul 2019 - Present (7 years 3 months)

Provides strategic and operational leadership for programmes and community initiatives, oversees fundraising and donor relations, and builds stakeholder relationships. Monitors programme outcomes through data-driven evaluation.

Strategic Leadership Program Development Fundraising Donor Relations Stakeholder Management Data Analysis

Current

Director of Office Operations

Current

Leak Specialist & Roofing Guru Limited

Feb 2019 - Present (7 years 8 months)

Directs strategic and operational management, spearheads expansion initiatives, and implements governance and compliance frameworks. Manages budgets and champions staff development.

Strategic Planning Operations Management Compliance Budget Management Staff Development Business Development Process Optimization

Operations Lead

Fircroft Engineering Services Limited

Feb 2018 - Apr 2019 (1 year 2 months)

Supported sales and contract review, client and contract set-up, and service delivery. Oversaw compliance responsibilities and contractor onboarding, and managed reporting relationships.

Sales Support Contract Management Compliance Contractor Onboarding Reporting

Recruitment Consultant

Fircroft Engineering Services Limited

May 2014 - Jan 2018 (3 years 8 months)

Researched and networked to identify candidates, managed the RMS database, and coordinated employment contracts and compliance documentation. Acted as Country Manager as required.

Recruitment Candidate Sourcing Database Management Contract Coordination Compliance Work Permit Applications

Resourcer

Fircroft Engineering Services Limited

Apr 2013 - Apr 2014 (1 year)

Issued pre-employment documents and ensured compliance with background checks and insurance requirements. Created and maintained contractor employee files and assisted recruiters with candidate sourcing.

Pre employment Screening Compliance Background Checks Employee File Management Candidate Sourcing

Administrative Assistant

Fircroft Engineering Services Limited

Sep 2012 - Apr 2013 (7 months)

Supported the branch manager with candidate screening, payroll submissions, and database updates.

Candidate Screening Payroll Database Management

Entrepreneur

Tiffany's Trinkets & Treasures

Jun 2010 - Jul 2012 (2 years 1 month)

Managed day-to-day operations of a retail business, including customer service, purchasing, and financial management. Ensured compliance with tax and regulatory requirements.

Retail Operations Customer Service Purchasing Financial Management Compliance