Gerard Ramoutar

Taught, guided, and motivated students in O'Level Principles of Accounts and Principles of Business.

Oversaw operations of all branches, managed head office staff, and implemented measures to improve operations and customer service.

Generated invoices, assisted with end-of-month procedures, addressed outstanding balances, and supported cashier functions.

Handled customer requests for electricity connections, addressed queries, reviewed timesheets, and calculated employee benefits.

Conducted comprehensive operational reviews, documented workflows, and developed process maps and job descriptions for a public organization's subsidiary.

Designed and delivered courses, managed lecturers, set exams, and evaluated course effectiveness.

Managed academic delivery of courses across the region, supervised lecturers, and set and marked exams.

Developed strategic and operational plans, managed budgets, evaluated student performance, and maintained academic databases.

Worked on diagnostics, costing models, procurement systems, and organizational restructuring projects; supported client management and proposals.

Conducted tutorial sessions for Introduction to Management and provided student support.

Assisted lecturers with research, graded assignments, supervised exams, and supported department personnel.

Maintained financial statements, liaised between units, assisted with procurement, and reviewed invoices for project accuracy.

Advanced Certificate in Labour Laws of Trinidad and Tobago.

Certified in Excel 2021 at beginner, intermediate, and advanced levels.

Certified in the basics of Google Sheets.

Certified in the fundamentals of Google Docs for increased productivity.

Training in Blackboard Collaborate beyond the basics.

Training in getting started with Blackboard Collaborate.

Training in curriculum development and course design.

Training in pedagogy.

One-day workshop on process mapping.

Two-day workshop on effective writing.

Two-day workshop on change and transition management.

Two-day workshop on project office.

Master of Science in Management Studies with a specialization in Finance.

Andragogy/Pedagogy workshop for post-graduate management studies students.

Grade: Second Class Upper Division

Bachelor of Science in Management Studies with a minor in Finance, awarded with Second Class Upper Division honors.

Certified as Microsoft Office 2000 Specialist at the intermediate level.