tiffany davis

I'm Tiffany Davis, a resourceful and detail-oriented professional with over a decade of experience in customer service, medical record retrieval, dispatching, and technical support. Currently, I am pursuing a Bachelor's in Graphic Media and Design, which complements my hands-on experience in web development and design. My ability to work remotely and meet deadlines has been proven through my roles in various organizations, where I have consistently supported teams with accuracy and efficiency.

In my current position as a Healthcare Support Representative at Molina Healthcare, I assist Medicaid and Medicare members with their healthcare plan inquiries, ensuring compliance with HIPAA while providing high-quality customer service. My previous roles have equipped me with the skills to manage dispatch operations, retrieve medical records, and deliver real-time support through chat systems. I take pride in my ability to resolve concerns with empathy and professionalism, always striving to maintain customer satisfaction.