Tiffany Calvo R

As a dedicated Technical Support Specialist, I have honed my skills in troubleshooting and resolving problems on web-based products. With experience in coordinating client and internal requests, I excel in ensuring seamless communication and efficient issue resolution. My attention to detail and quality assurance training enable me to deliver high-quality results in fast-paced environments.

In my previous roles, I have demonstrated my ability to work independently, classify and annotate data with minimal supervision, and provide exceptional customer service. I am well-versed in using various tools such as Citrix, Confluence, Jira, Salesforce, and Slack to streamline processes and enhance productivity.

With a strong foundation in leadership and quality assurance, I am committed to continuously improving processes and ensuring department-wide compliance. I am excited to leverage my skills and experience to drive success in a dynamic and innovative environment.