Tiffani Gittings

Manage customer accounts and contract lifecycle activities for Harmony and Synergy platforms, including renewals, account updates, licensing, and customer documentation. Maintain accurate customer and contract data across Salesforce and SAP, and manage high-volume invoicing for enterprise accounts.

Managed photography, marketing, and creative content projects.

Supported commercial real estate account and property administration by organizing, reviewing, and updating account records and related property information. Entered, maintained, and validated customer, tenant, lease, and account data in Yardi and RentCafe.

Trained primary care and specialty clinic staff on software, robotic hardware, workflows, and best practices, adapting instruction to users with different levels of technical experience. Served as a subject matter expert for the IRIS platform, delivering live software demonstrations and PowerPoint training sessions.

Coordinated surgery scheduling, patient triage, trauma calls, and administrative workflows while maintaining HIPAA compliance. Supported insurance coding, medical supply ordering, and completion of FMLA/disability documentation.

Managed payroll, employee scheduling, daily office administration, and operational support for a busy medical practice. Managed revenue-cycle activities including CPT, ICD-10, and HCPCS coding, surgical cost estimates, prepayment collections, and DME billing.

Provided financial counseling services.

Managed billing and insurance administration.

Earned a Technical Degree in Surgical Technology from Pensacola Junior College.