Tieho Leferesane
@tieholeferesane
Experienced hospitality server delivering exceptional customer service and reliable banquet operations.
LesothoWhat I'm looking for
I am an energetic hospitality professional with five years' experience serving as a waitress, banquet server, and room server at a busy hotel and casino. I deliver attentive table and event service, quickly resolve guest issues, and keep operations running smoothly under pressure.
I take pride in clear communication, supervising wait staff during peak periods, and handling POS and cash procedures accurately. I bring dedication, adaptability, and a positive attitude to teams that value reliable customer service and flawless event execution.
Experience
Work history, roles, and key accomplishments
Waitress / Room & Banquet Server
Avani Hotel and Casino
Jan 2019 - Jan 2024 (5 years)
Provided waitress, room and banquet service at Avani Hotel and Casino, delivering food and beverages, greeting guests, and resolving customer issues to maintain high satisfaction. Supervised wait staff, managed cash handling and POS reconciliation, and supported setup and breakdown for events.
Education
Degrees, certifications, and relevant coursework
High School
LGCSE, Secondary Education
Completed secondary education and attained the Lesotho General Certificate of Secondary Education (LGCSE) in 2016.
Tech stack
Software and tools used professionally
Availability
Location
LesothoAuthorized to work in
Job categories
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