Open to opportunities

Tidimatso Mothwa

@tidimatsomothwa

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Adaptable office and client-facing professional skilled in administration, sales, and financial advising.

South Africa

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What I'm looking for

I seek a client-facing or administrative role where I can apply strong organizational skills, improve processes, and build client relationships in a collaborative environment.

I am a dedicated, adaptable professional with a BA in Media Studies and broad experience across administration, retail, hospitality, and financial services.

I have managed office workflows, data entry, reporting, and compliance while delivering strong customer service in fast-paced environments.

In financial roles I developed client relationships, created tailored investment plans, and generated leads through teleprospecting.

I combine strong organizational skills, proficiency with Microsoft Office and CRM tools, and a service-oriented mindset to improve operational efficiency and support business goals.

Experience

Work history, roles, and key accomplishments

Barista

Cupocafe

Nov 2024 - Apr 2025 (5 months)

Delivered high-quality customer service in a fast-paced café environment, managed reservations and guest requests, and maintained service area cleanliness and organization.

Customer Service Time Management

Financial Advisor

Old Mutual

May 2024 - Nov 2024 (6 months)

Provided financial guidance and investment strategies, analyzed client financial data to develop customized plans, and maintained client relationships through regular consultations.

Financial Planning Client Relationship Management Investment Strategy Financial Analysis CRM Compliance Consultative Sales

Teleprospector

Old Mutual

Nov 2023 - Apr 2024 (5 months)

Generated leads and scheduled appointments through outbound calls, delivered persuasive sales pitches, and maintained detailed records of customer interactions.

Lead Generation Sales Pitching CRM Appointment Setting

Sales Associate

TFG

Apr 2021 - Nov 2023 (2 years 7 months)

Assisted customers with product selection and upselling, managed inventory and visual merchandising, and processed payments and cash register operations.

Retail Sales Upselling Inventory Management Visual Merchandising POS Customer Relations

Office Manager

Eyethu FM

Jul 2016 - Jan 2018 (1 year 6 months)

Managed office administration, customer inquiries, cash and credit transactions, and coordinated meetings and events to improve operational efficiency.

Office Administration Customer Service Data Entry Scheduling Reporting Inventory Management

Administrative Assistant

Eyethu FM

Jul 2016 - Jan 2018 (1 year 6 months)

Provided administrative support including data entry, email correspondence, scheduling, managing supplies, and preparing reports to ensure office continuity.

Data Entry Scheduling Report Preparation Document Management Event Coordination