At Vodacom Repair, I support the store manager with day-to-day branch operations and lead a team of 25 across sales, repairs, administration, technical and cashier functions.
I oversee store presentation and maintenance, manage opening and closing procedures through reconciliation and banking, and maintain stock levels. I also allocate tasks across departments and monitor their completion against operational deadlines.
As a Sales Consultant at Vodacom Repair, I advised clients on contracts and products, handled queries and complaints, and met monthly sales targets. I used Siebel and Morpheus alongside Microsoft Word and Excel for administrative tasks.
