Thozamile Hadebe

I am a dedicated professional with a strong background in customer service and administration. My experience spans various roles, including my current position as a Real Time Administrator at Nutun CX, where I monitor queues, flag agent behavior, and create detailed reports. My ability to manage multiple tasks efficiently has allowed me to contribute significantly to team performance.

Previously, I worked at Capability BPO, providing remote assistance to international customers in the USA, where I honed my communication skills and learned the importance of customer satisfaction. My role as a New Accounts Clerk at EDCON (Accenture) further developed my attention to detail and organizational skills, ensuring that customer applications were processed accurately and efficiently.