Open to opportunities

Thoughts User

@thoughtsuser

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Experienced office and spa administrator skilled in operations and team leadership.

Egypt

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What I'm looking for

I seek a role where I can lead operations and teams in hospitality or wellness, focusing on service excellence, staff development, and efficient, growth-oriented processes.

I am an office and spa administrator with extensive experience managing day-to-day operations, supervising staff, and ensuring high standards of customer service across hospitality and wellness settings.

My background includes roles as Spa Supervisor, Health Club Supervisor, Experience Coordinator, and Administrator at luxury hotels and wellness centers, where I led hiring, training, scheduling, inventory control, payroll support, and guest relations.

I am committed to organized, professional handling of confidential tasks, continuous improvement, and building strong client and team relationships to meet operational and financial targets.

Experience

Work history, roles, and key accomplishments

Current

Spa Supervisor

Current

Riviera Company

Jan 2024 - Present (1 year 9 months)

Hire, train and supervise spa staff, manage daily operations and inventory, and monitor revenue and expenses to meet financial targets while ensuring compliance with health and safety standards.

Staff Training Spa Operations Inventory Management Customer Service Scheduling Budgeting Health & Safety

Manager for Healthy Center

Alia Beauty Lounge

Jan 2023 - Dec 2023 (11 months)

Organized and supervised daily operations, managed procurement and supplier relationships, conducted interviews and coordinated with HR, and supervised device maintenance and accounting operations.

Operations Management Recruitment Supplier Management Accounting Supervision Customer Relations

English & Math Teacher

Orcas Academy

Jan 2020 - Dec 2023 (3 years 11 months)

Taught English and Mathematics to students, developed lesson plans, and supported student learning and assessment between 2020 and 2023.

Lesson planning Classroom Management Assessments English Instruction Communication

Administrator

Fairmont Nile City Hotel

Jan 2020 - Dec 2020 (11 months)

Managed recruitment processes, payroll transactions and training & development coordination, ensuring efficient HR operations and accurate payroll processing.

Recruitment Payroll Processing Training Development Interview Coordination Data Entry Employee Onboarding

Experience Coordinator

Willow Stream - Fairmont Nile City Hotel

Jan 2017 - Jan 2020 (3 years)

Operated reception and guest services for the health club, managed cash transactions and member relations, and provided spa therapy support to maintain service continuity.

Guest Service Membership Services SPA Communication Scheduling

Health Club Supervisor

Concord Company for Tourism and Travel

Jan 2016 - Dec 2017 (1 year 11 months)

Coordinated spa departments to ensure smooth daily operations, managed memberships and inventories, conducted induction training and reported operational issues to management.

Team Coordination Membership Management Inventory Control Training Quality Assurance