Sarah Friedman

Took on a variety of freelance assignments including writing, editing, proofreading, chatbot training and QA, and virtual assistant tasks.

Researched, wrote, and edited articles for a drug-related publication, covering laws, regulatory issues, news, products, technology, and research. Published over 800 articles on WordPress with SEO marketing implementation.

Wrote high-conversion content based on consumer psychology, edited all written English content, and participated in marketing strategy meetings.

Scripted interactive conversational chatbots, used proprietary rule-based syntax to manipulate behavior, created prompts and responses with guardrails, fixed bugs, and trained generative chatbots.

Created website content and marketing copy for a financial services platform, including editorials, ad text, promotional material, reviews, and emails. Acted as project coordinator for content and translation assignments.

Performed guerrilla marketing and reputation management for the Torch browser, wrote content, answered forum questions, monitored internet presence, and created how-to videos and guides.

Reviewed card applications, corresponded with potential customers, verified IDs from around the world, and evaluated applicants for the Local Bank Transfer service.

Assessed responses of generative AI models, noted issues, and independently compiled lists of system, UX, and logic issues for management.

Graduated in 2002 with a B.A. double major in Psychology and English Writing.