Open to opportunities

Estevan Carrillo

@thisvan84

Message

Hello! I am Estevan Carrillo. I am currently a Freelance Spanish Interpreter from Arizona.

United States

Message

What I'm looking for

I seek a role in a dynamic organization that values customer service and teamwork.

With over 15 years of extensive customer service and support experience, coupled with a strong track record of managing and responding to customer feedback in dynamic, fast-moving environments, I am confident in my ability to contribute to the your team and uphold the company's commitment to exceptional customer experiences. I am currently a Freelance 1099 Spanish Interpreter. I really do love being able to help out my Spanish speaking community, especially in these troubled times we live in.

Experience

Work history, roles, and key accomplishments

Current

Spanish Interpreter

Current

Propio Language Services

Apr 2024 - Present (1 year 1 month)

Interpret between English and Spanish for various clients in the medical, banking, and insurance industries via phone and video calls. Ensure accurate communication to facilitate understanding and decision-making processes.

Medical Terminology Communication Skills Cultural Competence Conflict Resolution Team Collaboration

Head Pastry Chef

Bisbee Coffee Company/The Table

Oct 2021 - Feb 2024 (2 years 4 months)

Manage the pastry section of the coffee shop kitchen, prepare a variety of baked goods, and ensure adherence to health and safety regulations. Develop new seasonal recipes and train new personnel.

Pastry Health and Safety Team Leadership Inventory Management Customer Service Time Management

Line Cook, Bartender, Server

Olive Garden

Sep 2017 - Jul 2021 (3 years 10 months)

Greet patrons, take food and beverage orders, serve drinks, and manage bar supplies. Ensure customer satisfaction and maintain cleanliness in the work area.

Customer Service Inventory Management Teamwork Communication Skills Time Management

Bilingual Patient Coordinator

AZ-TECH RADILOGY

Jul 2016 - Jul 2017 (1 year)

Welcome patients, schedule appointments, and maintain patient accounts. Ensure patient satisfaction and confidentiality of personal information.

Scheduling Customer Service Confidentiality Communication Skills Problem Solving Time Management

Bartender, Server

The Boulders Resort/Paradise Valley Country Club

Jun 2009 - Jul 2009 (1 month)

Open and manage the bar, take food and beverage orders, and ensure timely service. Maintain cleanliness and order supplies for the bar.

Customer Service Inventory Management Time Management Communication Skills Teamwork

Bilingual Front-End Collector

Citi Corp, Sears Card Division

Oct 2006 - Jul 2009 (2 years 9 months)

Locate and notify credit card customers about late payments, arrange debt repayment schedules, and provide account assistance in both Spanish and English.

Debt Collection Customer Service Problem Solving Time Management