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Therese Anne User

@thereseanneuser

Process Lead specializing in real estate contract abstraction, quality assurance, and team mentorship to deliver client-ready work.

Philippines

Message

What I'm looking for

I’m looking for a Process Lead or Contract Analyst role where I can strengthen contract abstraction and quality assurance, deliver client-ready work, and mentor analysts using best practices in document review.

I’m a dynamic Process Lead with a proven track record at Eximius BPO, focused on contract analysis and quality assurance. I review, proof-read, and analyze abstracts to ensure abstract quality before client submission.

My work includes real estate abstraction and analyzing commercial real estate documents such as leases, agreements, and amendments. Using client-specific templates and guidelines, I produce clear summaries and enter them into client databases or platforms.

I also mentor junior analysts by coaching them on best practices in document review. I bring strong analytical thinking, attention to detail, and the ability to work under pressure to consistently enhance client deliverables.

Experience

Work history, roles, and key accomplishments

Current

Process Lead

Current

Eximius BPO

Jan 2023 - Present (3 years 2 months)

Reviewed, proofread, and analyzed real estate abstracts to ensure abstract quality before client submission. Mentored junior analysts and coached best practices for document review.

Quality Assurance Proofreading Analytical Thinking Attention To Detail Mentoring Coaching Lucernex REmaap Client Template Compliance

Contract Analyst

Eximius BPO

Jan 2019 - Jan 2023 (4 years)

Analyzed commercial real estate documents including leases, agreements, amendments, and related correspondence. Produced clear summaries and abstracts using client guidelines and entered them into client databases or platforms.

Abstract Data Entry Client Templates Guidelines Proofreading Analytical Thinking Attention To Detail Microsoft Office Lucernex