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Therealkatelynnrenee User

@therealkatelynnrenee

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I support construction teams with administrative coordination, accounts receivable, collections, and customer service.

United States

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What I'm looking for

I'm seeking an administrative position where I can use my organizational, multitasking, communication, and problem-solving skills to support a team and increase customer satisfaction.

I'm currently supporting R Construction by organizing meetings, travel, calendars, office supplies, filing systems, databases, and administrative budget activities.

At DR Construction, I managed accounts receivable, resolved collection issues, negotiated payment plans, and made more than 100 calls daily. I consistently met 96%–100% of monthly return-check collection goals and was recognized as top collector of the month.

Previously, I worked as a Leasing Agent at Chandler Park Apartments, where I conducted property tours, negotiated leases, collected rent, coordinated maintenance, and maintained tenant relationships. I bring organized multitasking, clear communication, and practical problem-solving to fast-paced administrative work.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

R Construction

Oct 2024 - Present (1 year 11 months)

Planning and organizing meetings, travel arrangements, and calendars for senior staff. Responding to emails and phone calls, drafting and editing documents, and assisting with budget activities and administrative functions.

Meeting Planning Travel Arrangements Calendar Management Email Correspondence Document Drafting Budgeting Accounting Filing System Database Management Office Supplies Management

Administrative Assistant

DR Construction

Jan 2022 - Feb 2023 (1 year 1 month)

Responsible for accounts receivables and collections, achieving 96-100% of monthly goals. Maintained high customer satisfaction through effective communication and negotiated payment plans with clients.

Accounts Receivable Collections Customer Satisfaction Communication Skills Negotiation Onboarding Account Management Problem Solving

Leasing Agent

Chandler Park Apartments

Jan 2021 - Jan 2022 (1 year)

Provided high-quality customer satisfaction through sales service, conducted property tours, negotiated leases, collected rent, and coordinated maintenance. Maintained tenant relationships and inspected properties regularly.

Customer Service Sales Lease Negotiation Rent Collection Tenant Relations Maintenance Coordination Property Inspections