Open to opportunities

Theo Kevin Debrah Acquaye

@theokevindebrahacqua

Message

Motivated customer service professional with expertise in hospitality and education.

Ghana

Message

What I'm looking for

I seek a supportive company environment that fosters growth and financial independence.

I am a motivated and detail-oriented customer service professional with a strong background in hotel front-desk operations and peer-to-peer education in the Forex and Crypto space. My experience as a receptionist at Parkhill Hotel in Accra has equipped me with the skills to manage client inquiries effectively, resolve issues promptly, and provide exceptional support through various communication channels.

In addition to my hospitality experience, I am also a self-employed Forex and Crypto educator, where I have designed engaging lessons and supported students in their trading journeys. This role has allowed me to develop strong interpersonal and communication skills, guiding beginners from novice to confident traders. I am committed to professional growth and delivering exceptional service in every interaction.

Experience

Work history, roles, and key accomplishments

Current

Forex & Crypto Educator

Current

Self-Employed

Jan 2022 - Present (3 years 4 months)

Educated beginners on the basics of trading and blockchain technology. Designed easy-to-follow lessons, held Q&A sessions, and supported students via chat. Developed strong interpersonal and communication skills while guiding students from novice to confident traders.

Cryptocurrency Blockchain Technology Education Communication Mentoring

Receptionist

Parkhill Hotel

Jan 2021 - Dec 2023 (2 years 11 months)

Greeted and assisted guests with check-in/check-out processes. Handled multiple phone lines, managed bookings, and coordinated with other departments to ensure smooth operations. Provided exceptional service and resolved guest issues with patience and professionalism.

Customer Service Guest Service Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Self-Taught

Self-Taught, Forex Trading & Blockchain

Engaged in ongoing personal development through online resources and mentoring to learn about Forex trading and blockchain technology. Continuously expanding knowledge and skills in these areas.