Thelma Ohazurike

My name is Thelma C. Ohazurike, and I am a dedicated customer care professional with three years of experience in delivering exceptional customer service and media management. I hold a Professional Certificate in Customer Service and Relationship Management from the International School of Management in Lagos. My expertise lies in effective communication, prompt issue resolution, and building lasting relationships, all of which I achieve through my proficiency in CRM software.

I am committed to continuous professional development and am currently pursuing further qualifications to enhance my skills. My passion for delivering high-quality service drives me to contribute significantly to my organization's success. In my recent role as a Customer Relations Associate at NIOVO, I have excelled in providing product information, coordinating with logistics, and generating customer service reports to identify sales trends. I am eager to leverage my skills and experience to make a positive impact in a new role.