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Thelma Akoma

@thelmaakoma

Project Manager at Konica Minolta who improved stakeholder trust by 80% and data reliability by 90% across enterprise IT programs.

Nigeria

Message

At Konica Minolta, I led enterprise IT programs focused on system optimization, data integration, and workflow modernization. I strengthened project governance and reporting, increasing stakeholder trust by 80% and organizational data reliability by 90%.

At WEX Inc., I managed roadmap execution for Over-the-Road payment platform capabilities and facilitated Agile ceremonies for a bi-weekly release cadence. Earlier, at LBJ General Hospital, I coordinated EHR training and onboarding for clinical staff.

Experience

Work history, roles, and key accomplishments

Project Manager

Konica Minolta

Jan 2022 - Jan 2026 (4 years)

Led enterprise IT programs focused on system optimization, data integration, and workflow modernization, supporting over 10,000 connected assets and databases across client environments. Defined project scope, strategic objectives, deliverables, risks, and benefits in collaboration with engineering teams and business stakeholders.

Project Management Agile Scrum IT Program Management Data Integration Workflow Modernization Stakeholder Engagement Risk Mitigation Performance Monitoring Reporting

Project Manager / Scrum Master

WEX Inc.

Jan 2020 - Jan 2022 (2 years)

Developed operating models and streamlined business processes to support solution delivery, driving a 50% improvement in system efficiency and a 20% reduction in operational costs. Managed product roadmap execution for core Over-the-Road (OTR) payment platform capabilities, supporting modernization of payment processing, authorization workflows, card controls, and platform stability.

Agile Scrum Product Roadmap Payment Processing OTR Stakeholder Management Sprint Planning Backlog Refinement Risk Management Compliance

Patient Experience Coordinator

LBJ General Hospital

Jan 2017 - Jan 2020 (3 years)

Served as a subject matter expert for Electronic Health Record (EHR) systems, delivering end-to-end training and onboarding programs for clinical staff. Coordinated EHR training initiatives with product managers, project managers, and technical stakeholders to support successful system implementation and adoption.

Electronic Health Records (EHR)Training Onboarding Stakeholder Communication Workflow Optimization Clinical Process Management Documentation