Thea Lucido

With two years of experience in customer support, I have honed my skills in addressing and resolving customer concerns through various communication channels. My role as a Seller Support Associate at Amazon allowed me to engage with customers globally, ensuring their issues were handled efficiently and effectively.

Prior to my time at Amazon, I worked as a Senior Representative Associate at Capital One, where I developed my ability to work collaboratively in a team environment while providing high-quality assistance. My educational background in Tourism Management has equipped me with a strong foundation in customer service and communication, which I leverage in my professional endeavors.