Tharwa User
@tharwauser
Remote lead generation and customer service professional focused on client results.
What I'm looking for
I’m a dedicated work-from-home professional with experience in remote lead generation and customer service. I manage client communication through phone, email, and online platforms while working independently to meet daily productivity and quality targets.
In my most recent role as a Remote Lead Generation Agent, I contacted prospective clients via phone and digital platforms and delivered clear, client-focused communication. I also accurately captured and updated client information in CRM systems and managed my time effectively without supervision.
Previously, I supported customers in fast-paced environments, including handling payments, enquiries, and issue resolution at Woolworths, and providing guest service and accurate order processing at Riviera Suites. I bring strong time management, attention to detail, and problem-solving to every task.
Experience
Work history, roles, and key accomplishments
Remote Lead Generation Agent
Infinite Debt Solutions
Dec 2024 - May 2025 (5 months)
Worked fully remotely generating leads by contacting prospective clients via phone and digital platforms. Captured and updated client information in CRM systems and met daily productivity and quality targets independently.
Customer Service Assistant / Till Operator
Woolworths Kenilworth Centre
Apr 2024 - Aug 2024 (4 months)
Assisted customers with payments, enquiries, and issue resolution while maintaining high-quality service. Handled transactions accurately under pressure with professionalism and attention to detail.
Customer Service Waitress
Riviera Suites
Jan 2023 - Feb 2024 (1 year 1 month)
Provided customer service to guests by taking and processing orders accurately. Communicated effectively with customers and the team while managing multiple tasks efficiently.
Education
Degrees, certifications, and relevant coursework
UCT Online High School
National Senior Certificate, Secondary Education
Grade: Grade 12
Completed the National Senior Certificate (Grade 12) through UCT Online High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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