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Tharwah Amardien

@tharwahamardien1

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I provide organized remote administrative support, CRM management, and responsive client communication.

South Africa

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What I'm looking for

I'm seeking a Virtual Assistant position with a company that values organized, professional remote support, where I can use administrative support and customer service skills to help deliver excellent client experiences.

I support UK clients at Bourne Glo through professional phone and email communication, CRM record management, and timely follow-ups. I help keep client matters organized while handling confidential information accurately.

I reduced email response time by 35% through efficient management strategies and increased client satisfaction by 20% through effective communication and follow-ups. I also built a Shopify store that generated over 500 sales in its first six months.

As a Fundraising Coordinator at The Leadership Academy, I coordinated efforts that raised $3,000 for matric jackets. I'm seeking a remote Virtual Assistant role where I can bring organized administrative support and customer service to excellent client experiences.

Experience

Work history, roles, and key accomplishments

Financial Advisor / Client Service Representative

Bourne Glo

Provided professional support to UK clients through phone and email, managed confidential client information within CRM systems, and handled client queries with clear communication.

CRM Data Entry Documentation Customer Service Communication Skills Problem Solving Remote Support

Fundraising Coordinator

The Leadership Academy

Coordinated fundraising activities to support children who could not afford matric jackets, communicated with donors and community members, and organized resources throughout the process.

Fundraising Communication Skills Organization Coordination Relationship Management