Open to opportunities

Thanh Huyền

@thanhhuyn

Message

Proactive Business Analyst with 3 years of IT experience.

Vietnam

Message

What I'm looking for

I am looking for a role that fosters creativity and innovation, with opportunities for growth.

I am a proactive Business Analyst with three years of hands-on experience in the IT industry, specializing in building systems and applications for digital banking, real estate manufacturing, and car rental sectors. My strong communication skills enable me to effectively engage with customers and stakeholders, ensuring that their needs are met through innovative solutions.

Throughout my career, I have successfully collaborated with cross-functional teams to gather and analyze requirements, develop process flows, and conduct gap analyses. My experience includes working on various projects, such as digital banking platforms and customer service management systems, where I utilized my skills in project management and coordination to drive project success.

I am currently seeking a middle or senior Business Analyst position where I can contribute to creative and innovative developments that align with the company's goals. I am passionate about leveraging technology to enhance business processes and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

FGF Trading and Services JSC (Vingroup Member)

Oct 2024 - Present (9 months)

Collaborated with stakeholders to gather, analyze, and document requirements for web/webview car rental and car rental management systems. Developed process flows, user stories, acceptance criteria, and functional specifications, actively participating in sprint planning and refinement.

Requirements Gathering User Stories Acceptance Criteria Functional Specifications Sprint Planning UAT Project Management AI Tools

Business Analyst

WOORIBANK VIETNAM

May 2024 - Oct 2024 (5 months)

Researched customer needs and market trends to develop smart products and services for a digital banking platform, including cross-border payment and eKYC. Analyzed requirements, prepared documentation for the development team, and created mock-ups and wireframes.

Market Research Digital Banking Project Coordination Wireframing UI UX Design Application Testing Cross Border Payments

Business Analyst

BSD SOLUTION CO.,LTD

Jan 2022 - Apr 2024 (2 years 3 months)

Collected requirements directly from business users and documented user flows for a Sale and Customer Services Management System (CRM). Created prototypes, wrote URD, FS, use cases, training materials, and user manuals, and managed UAT sessions.

User Flows Prototyping Business Use Cases SIT Testing UAT Management Data Migration

Project Officer

HelpAge International in Vietnam

May 2019 - Sep 2022 (3 years 4 months)

Oversaw and implemented project activities, providing training and interpretation in meetings and workshops. Managed project budgets, plans, and logistics, and conducted surveys for data collection and report writing.

Project Management Training Interpretation Financial Management Data Collection Report Writing Logistics Survey Conduction

Education

Degrees, certifications, and relevant coursework

National Economics University

Bachelor, Business English Language

Grade: C1 Level (English), HSK4 (Chinese)

Studied Business English Language, focusing on developing strong communication skills in English. Achieved C1 level in English and HSK4 in Chinese, demonstrating proficiency in both languages.

True Skills Center

Certificate, IT Business Analyst

Activities and societies: Project: Building ERP system for a manufacturing company

Completed a course in IT Business Analyst, gaining practical experience in building ERP systems. The project involved developing an ERP system for a manufacturing company.