Lê Châu Mỵ Tiên

I’m a Senior Business Analyst with a robust 9-year background in the HR domain and over 6 years of specialized BA experience across both IT and Non-IT sectors. I focus on delivering enterprise solutions and digital products by turning business intent into clear requirements and actionable delivery artifacts.

At C.P. VIETNAM CORPORATION, I’ve worked as a Product Owner / Business Analyst for internal digital products, partnering with cross-functional departments through requirements elicitation workshops. I align teams using BRD/FRD/FSD, User Stories with AC, and BPMN process modeling to shape solutions like Mytour (internal corporate lodging platform) and Ekko (earned wage access solution for workers).

I’m strong end-to-end across discovery, validation, and release readiness—handling requirements management and optimization, supporting SIT/UAT, and leading defect triage. I also drive adoption through stakeholder alignment and change management, including training frameworks, localized user guides, and post-launch support to ensure smooth deployment and consistent uptake across the organization.

Earlier, as a Project Manager, I re-engineered procurement and logistics workflows across 250 branches, reducing delivery lead times by 20% and saving 6 billion VND in costs. I’ve also led HR ERP work by mapping global HR processes into SAP SF functional blueprints, bridging HR stakeholders and technical teams to validate configurations and orchestrate UAT.