Looking for a job

Thangellapally Eshwari

@thangellapallyeshwar

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I build customer relationships and grow telecom sales through tailored solutions.

United Arab Emirates

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What I'm looking for

I'm looking for a customer-facing sales or account management role where I can build client relationships, provide tailored solutions, and drive growth through consultative selling, upselling, and cross-selling.

I've promoted DU and ALO prepaid SIMs, data plans, Wi-Fi, and telecom services at OXY Mobile Phones Trading LLC, managing registrations, activations, cancellations, and customer onboarding.

I grow sales through relationship management, consultative selling, upselling, and cross-selling. Earlier, I supported customers at Zain Hypermarket and developed GIS cable-network models using AutoCAD Spatial Net at Cadsys India Ltd.

Experience

Work history, roles, and key accomplishments

Sales Executive

OXY Mobile Phones Trading LLC

Dec 2021 - Jan 2025 (3 years 1 month)

Promoted DU & ALO prepaid SIMs, data plans, Wi-Fi, and telecom services. Handled SIM registration, activation, and cancellation in compliance with regulations.

Customer Relationship Management Sales Upselling Cross Selling Telecom Services SIM Activation Customer Support

Customer Service Representative

Zain Hypermarket LLC

Nov 2020 - Nov 2021 (1 year)

Provided attentive and personalized assistance to customers, addressing inquiries and guiding product selection. Handled billing, returns, and exchanges efficiently.

Customer Service Billing Returns Exchange Complaint Resolution Customer Loyalty

IEEE Project Internship

Acharya Nagarjuna University

Nov 2018 - May 2019 (6 months)

Mentored students on IEEE project papers, providing guidance on topic selection, methodology, and documentation. Conducted simulations and modeling in MATLAB/Simulink.

Matlab Simulink Research Mentorship Documentation

Production Support Engineer

Cadsys India Ltd

Apr 2014 - Jun 2015 (1 year 2 months)

Developed a comprehensive GIS model of the Cam Cast cable network using AutoCAD Spatial Net. Improved network accuracy and reliability by integrating GIS data.

Autocad Spatial Net GIS Network Mapping Fault Detection Troubleshooting