Thalian User

At WMCHealth, I coordinate clinical and operational data, monitor robotic-assisted surgery metrics, and improve patient questionnaire and onboarding processes. I serve as a liaison among patients, clinicians, therapy teams, and administrative departments to keep communication, authorizations, utilization, and patient flow on track.

Previously at ANDRUS, I processed payroll for more than 500 employees, trained users on ADP and Ariett, and reduced payroll errors by 15% through auditing and process improvements. I also supported finance leadership with a $30M annual budget, PO administration, reporting, accounts payable, purchasing, and new-user training.

Across administrative, residential, media, and program operations roles, I've managed budgets, payroll, contracts, travel, vendors, events, records, and executive support. I'm bilingual in English and Spanish and known as a trusted partner who improves processes in fast-paced, regulated environments.