At Logicalis SA, I worked as Senior Desktop Engineer & Team Lead on the Harmony Gold Mining Windows 11 Migration Project. I managed a PC refresh across 12 mining sites, deploying 10 Windows 11 systems weekly with minimal downtime.
At THINK – TB & HIV Investigative Network, I provided remote and on-site support across three regional districts and head office. I resolved JIRA Service Management tickets, supported Microsoft 365, and enrolled company devices in Microsoft Intune.
At Computers 4 Kids, I conducted technology orientation and refresher training for teaching staff and resolved end-user software issues. Earlier, as a Computer Technician at Incredible Connection, I built, configured, and repaired PCs, printers, and peripheral hardware.
In June 2026, I conducted a one-day network infrastructure audit for EIL Global & TCS, validating inventory and documenting IT rooms, cabling, and workstations. I hold a Network Engineer Certificate from Optimi College, along with CompTIA A+, CompTIA N+, CCNA, and Fortinet Certified in Cybersecurity Fundamentals credentials.

