NTIYISO SARELA
@ntiyisosarela
I keep Windows devices, networks, and classroom technology running reliably.
What I'm looking for
I've supported Penreach users by troubleshooting hardware, software, and network connectivity issues while keeping computers ready for classes.
I install and configure desktops, laptops, printers, software, routers, switches, and wireless access points. I also provide first- and second-line support, assist with password resets and Microsoft Office issues, and manage IT equipment inventory.
My work includes Windows 10/11 support, system updates, backups, antivirus management, remote desktop support, and CCTV troubleshooting across IP and analogue systems.
Before moving into IT support, I worked at Madiba High School managing office equipment, communications, clerical duties, and virtual meeting coordination. I bring three years of hands-on IT support experience, CompTIA A+ and Network+ knowledge, and a practical focus on solving user problems.
Experience
Work history, roles, and key accomplishments
Admin Assistant
Madiba High School
Jan 2018 - Dec 2020 (2 years 11 months)
Managed office equipment and maintained a clean working environment. Handled communication, clerical duties, and coordinated virtual meetings.
Education
Degrees, certifications, and relevant coursework
Madiba High School
National Senior Certificate, General
2014 - 2014
Completed National Senior Certificate (NCS) Diploma at Madiba High School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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