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Thaakira Zoutenberg

@thaakirazoutenberg

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Operations and executive support professional skilled in administration, client management, and workflow optimization.

South Africa

Message

What I'm looking for

I’m looking for an operations/executive support role where I can streamline workflows, support finance and HR, and deliver exceptional client service through strong administration, coordination, and reliable follow-through.

I’m an Operations and Executive Support professional with experience in administration, client management, sales support, and project coordination. I’m strong at managing workflows and supporting finance and HR functions to keep day-to-day operations running smoothly.

I’ve handled comprehensive administrative workflows such as invoicing and client quotations, and I’ve overseen billing adjustment processes with strict adherence to company compliance. I also coordinate supplier procurement and delivery logistics to ensure continuity from request to resolution.

In client-facing roles, I facilitate meetings to align solutions within international corporate standards, manage professional correspondence, and provide prompt, strategic customer support. I’ve proactively managed client lifecycles to identify growth opportunities and maintain brand loyalty and retention.

I bring sales and communication strength from high-volume outbound calling and consistent target performance, while using CRM systems to maintain accurate customer records and call outcomes. My background and training support a practical, service-driven approach focused on efficiency, accuracy, and follow-through.

Experience

Work history, roles, and key accomplishments

Account Executive

Concentrix Islamia High School

Sep 2025 - Feb 2026 (5 months)

Facilitated meetings to align business solutions to international corporate standards and managed professional correspondence to support a US-based client portfolio. Oversaw billing adjustments with strict compliance and proactively managed the client lifecycle to support brand loyalty and retention.

Client Management Meeting facilitation Compliance Management Client Lifecycle Management Retention

Telemarketing Agent

Concentrix

Apr 2024 - Nov 2025 (1 year 7 months)

Conducted high-volume outbound calls to promote products and generate sales leads. Met and exceeded daily and monthly sales targets while maintaining accurate customer records in CRM systems.

Outbound Calling Lead Generation Sales Target Achievement Objection Handling Closing Sales

Administrator

Star Building and Maintenance

Feb 2025 - Sep 2025 (7 months)

Managed administrative workflows including invoicing and client quotations, and provided customer support by resolving inquiries and triaging email communications. Coordinated supplier procurement and delivery logistics while using MS Office to support reporting and documentation.

Invoicing Customer Support MS Office Procurement Logistics

Salesperson

Eduvos Hyundai

Jan 2023 - Jun 2025 (2 years 5 months)

Organized outcall lists and followed up on daily TASK Academy workshops to streamline lead generation and maximize phone prospecting efficiency. Educated customers on new car warranties, maintenance plans, and flexible lease options to support sales.

Lead Generation Outbound Calling Sales Prospecting Customer Education Sales Support Client Relationship Management

Seasonal Product Promoter

Step in time Marketing

Dec 2024 - Present (1 year 6 months)

Promoted products according to promotional guidelines and ensured merchandising standards through product cleanliness and upkeep. Delivered timely, professional customer service while supporting product display presentation.

Product Promotion Customer Service Merchandising Sales Support