TNTetreil Nuneza
@tetreilnuneza
Organized virtual assistant and Amazon specialist focused on operational efficiency.
PhilippinesWhat I'm looking for
I am an organized, self-motivated virtual assistant and Amazon specialist with over seven years of online client service experience and practical background in financial advisory and banking operations.
I have managed Amazon seller accounts end-to-end, performed account analysis to improve customer satisfaction and sales, and produced data-driven reports using tools like Helium10, Keepa, RevSeller, and Excel.
In prior roles I supported bank partners as a financial advisor and completed bank account opening and customer service OJT, gaining experience in client portfolio management and after-sales service.
I look to join a collaborative team where I can apply my analytical skills, attention to compliance and quality, and continuous-improvement mindset to enhance operational efficiency and customer outcomes.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Mel France Cagas
Dec 2023 - Nov 2024 (11 months)
Conducted regular account reviews and data-driven analysis to improve customer satisfaction and sales performance for Amazon brands, and collaborated with cross-functional teams to implement improvements.
Amazon Sales Specialist
Zuzella Inc
Jun 2017 - Mar 2022 (4 years 9 months)
Managed Amazon product listings, inventory and pricing analysis, handled reimbursements and ROI computations, and resolved issues for lost or damaged units to maintain account health.
Financial Advisor
Allianz PNB Life
Feb 2019 - Aug 2019 (6 months)
Presented insurance and investment products to bank partners and clients, managed client portfolios and after-sales service, and acquired new accounts during training (opened 5 new accounts; serviced 35 clients).
PBOn-The-Job Trainee
Philippine National Bank
Jun 2018 - Sep 2018 (3 months)
Assisted branch with client account opening procedures and encoded transaction details into electronic payment systems to support branch operations and customer onboarding.
Education
Degrees, certifications, and relevant coursework
St. Michael's College
Bachelor of Science in Business Administration, Human Resource Development Management
2015 - 2018
Activities and societies: Feasibility study: Sapatiera de Lata (An Eco-friendly Shoe Rock)
Completed a Bachelor of Science in Business Administration with a major in Human Resource Development Management and conducted a feasibility study on an eco-friendly shoe rock.
Iligan Computer Institute
Caregiving NC II, Caregiving
2011 - 2012
Completed a vocational caregiving program and obtained Caregiving NC II certification.
Iligan City National High School
High School Diploma, Secondary Education
2005 - 2009
Completed secondary education at Iligan City National High School.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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