Aubrey Miles Natuil
@aubreymilesnatuil
Customer-focused e-commerce VA with expertise in onboarding and support.
PhilippinesWhat I'm looking for
As a dedicated e-commerce Virtual Assistant, I bring a wealth of experience in customer support and onboarding, specializing in enhancing client satisfaction through effective communication and problem-solving. My journey in the e-commerce sector has equipped me with the skills to manage inventory, conduct market research, and optimize sales performance. I thrive in collaborative environments, ensuring that clients receive the highest level of service and support.
Throughout my career, I have successfully sourced products for resale on Amazon, conducted pricing analysis, and maintained organized records to drive growth. My role as a Customer Support Representative at Easy Book Prep allowed me to guide new clients through system navigation, ensuring a seamless onboarding experience. I am committed to continuous learning and have completed various certifications, including the Amazon Seller VA Masterclass and Helium 10 Freedom Ticket Training, which have further honed my skills in e-commerce.
Experience
Work history, roles, and key accomplishments
Amazon VA - Online Arbitrage Specialist
Fractal Trading LLC.
Oct 2021 - Nov 2024 (3 years 1 month)
Sourced used books for resale on Amazon through online marketplaces. Conducted market research and pricing analysis to maximize profits while keeping organized records of inventory, sales, and finances.
Amazon General Assistant
Plug-In EV
Jul 2023 - Nov 2023 (4 months)
Managed inventory, listings, and product descriptions to ensure optimal visibility and sales performance. Conducted product research for private label and ran PPC campaigns while delivering customer support across various e-commerce platforms.
Customer Support Representative
Easy Book Prep
Oct 2021 - Sep 2023 (1 year 11 months)
Managed client inquiries and assisted with onboarding, guiding new clients through system navigation and account setup. Collaborated with the support team to enhance customer satisfaction and resolve issues during the onboarding process.
Amazon Virtual Assistant
The Bryan Co.
Oct 2021 - Jun 2023 (1 year 8 months)
Conducted thorough market research to identify potential profitable products for online arbitrage, contributing to the overall sales strategy and inventory management.
Education
Degrees, certifications, and relevant coursework
Amazon Seller VA (ASVA Masterclass)
Certification, E-commerce
2021 - 2024
Engaged in a masterclass program focused on virtual assistance for Amazon sellers, covering various aspects of e-commerce management.
OA Challenge Training
Certification, E-commerce
2022 - 2022
Participated in a specialized training program focused on Online Arbitrage, enhancing skills in product sourcing and market analysis.
OUOur Lady of Fatima University
Bachelor's Degree, Business Administration
2022 - 2022
Grade: Graduated with Distinction
Completed a Bachelor's Degree in Business Administration with a major in Marketing Management, focusing on e-commerce strategies and business operations.
Helium 10 Freedom Ticket Training
Certification, E-commerce
2021 - 2021
Completed training on Amazon FBA and e-commerce strategies, gaining insights into product listing optimization and sales performance.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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