Open to opportunities

Teti Herawati

@tetiherawati

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Experienced administrative assistant, executive assistant & passion for data entry, customer service

Indonesia

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What I'm looking for

Looking for a challenging role that utilizes my skills and experience as a virtual assistant, with opportunities for growth and development in a dynamic and supportive environment.

Hello, I'm Teti Herawati, a dedicated and passionate virtual assistant with a strong background in administrative support. Having 3 years of experience especially in administrative assistant across various industries, I've honed my skills in email management, customer service, data entry, and research. I'm a fast learner, and I thrive in environments where I can learn and grow. I'm excited to bring my skills and experience to a new challenge in the remote work and freelance field.

As a virtual assistant, I'm proficient in using tools like Google Calendar, Calendly, and Slack to manage calendars, travel, and email. I'm also skilled in creating reports, managing documents, and providing exceptional customer service. I'm a strong communicator and team player, and I'm confident in my ability to work effectively with clients and teams to achieve their goals.

In addition to my technical skills, I'm a certified English translator and have a strong understanding of the Indonesian language. I'm passionate about delivering high-quality work and exceeding client expectations. I'm excited to collaborate with clients who share my passion for excellence and are looking for a dedicated virtual assistant to support their business.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Transavia Otomasi Pratama, PT

Feb 2023 - May 2023 (3 months)

Sales Administration (Contract Maternity Leave) – Feb 2023 – May 2023
 Handling administration such as tender process from prequalification
until Bid tender, tender documentation
 Rensponsible for maintain control document for project
 Make report weekly for any project as joined
 Coordinate and assist Sales/Marketing team for achive target to following
any projects and tender
 Coordinate t

Project Coordination Customer Support

Sales Administration

PT Universal Car Fleet Management

Oct 2018 - Aug 2019 (10 months)

(Sales Administration Marketing ( October 2018 – August 2019)
 Make a quotation for our customer
 Negotiating landed price of quotation for our customer until we deal for
the purchase order
 Makesure vehicle and driver are well prepared and make rental car
schedule to operation department, as per plan by weekly, monthly, and
yearly
 Contact our customer for total cost that they have to pay f

Communication Skills Customer Service Negotiation Customer Support Microsoft Office CSS Email Marketing Attention To Detail Microsoft Office 365

Administration Staff

Optic Technology, PT

Nov 2017 - Sep 2018 (10 months)

 Create SO, DO until Invoice based on PO.
 Make a quotation for assist team sales based on customer’s demand.
 Create daily, weekly, and monthly sales repot and update schedule
payment
 Filling all document that have been processed or in process.
 Correspond with warehouse team for prepare all goods and deliver them
accordingly to the PO or customer request.
 Correspond to purchasing team

Order Management Invoice Management Communication Document Management Customer Service Negotiation Analytical Skills Customer Support Time Management Microsoft Office Interpersonal Skills Research Microsoft Excel

Credit Analyst

INusantara Sakti Group

Jan 2018 - Feb 2018 (1 month)

Checked and verified customer documents for credit applications. Assisted in enhancing the quality of credit applications and managed loan client payments.

Customer Management Credit Analyst Negotiation Presentation Skills