At Funko Europe, I identified visibility gaps across three purchasing databases and designed an integrated tracking system. It cut the time spent searching for order information from several hours to a few minutes.
I also initiated a shift from monthly to quarterly shipment planning aligned with revenue targets. Since its implementation, the FOB team has delivered every quarterly revenue target, and I support 13 FOB customer accounts.
At Core Communications, I built the Operations function from the ground up and created a product certification database. It reduced customer complaint response time from two weeks to under 30 minutes.
Earlier, I launched Teespring EU's first non-apparel product category, custom mugs, which became one of the company's bestselling products within two months. At RapidNFC, I managed product purchasing and achieved a consistent 15% year-on-year unit cost reduction through commercial reviews and supplier benchmarking.
