Teresa Adhiambo

Assisted in report preparation, content creation for social media, organized work plans, and coordinated projects to ensure deadlines were met. Streamlined workflow and improved productivity through various administrative tasks.

Managed emails, scheduled appointments, conducted online research, and created social media content. Engaged with followers and wrote articles and captions as needed.

Responded to live chats and emails, followed up on client transactions, and provided professional customer support. Ensured customer satisfaction and resolved account issues.

Maintained a positive attitude while responding to customer inquiries, keeping records of interactions, and providing feedback on service efficiency. Mentored new staff to enhance customer service skills.

Organized office procedures, managed social media communication, and provided psychosocial support to patients. Conducted data collection and mobilized patients for clinical sites.

Mobilized and recruited study participants, conducted community interviews, and performed data entry tasks.

Provided counselling and HIV testing services, sensitized the community on HIV awareness, and coordinated support for affected individuals.

Earned a Diploma in Community Health and Development, emphasizing health promotion and community engagement.

Obtained a Certificate in Psychological Counselling, focusing on therapeutic techniques and client support.

Completed a Certificate in Voluntary Counselling and Testing, training in HIV/AIDS counselling and testing protocols.

Completed a Diploma in Secretarial Duties, focusing on administrative skills and office management.