Open to opportunities

Temitope Bolaji

@temitopebolaji

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Dedicated infrastructure support specialist with a strong technical background.

Nigeria

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What I'm looking for

I seek a role that fosters growth, teamwork, and innovative problem-solving.

I am an infrastructure support specialist with a commitment to delivering exceptional technical assistance and support. Currently, I work at Polarisbank Limited, where I provide comprehensive support for network setups, application configurations, and troubleshooting computer-related issues. My role involves not only resolving technical problems but also ensuring a seamless experience for users by establishing strong relationships and providing clear communication.

Throughout my career, I have demonstrated my ability to adapt and thrive in various roles, from teaching during my NYSC program to serving as a protocol director in my university's student representative council. My experiences have equipped me with valuable skills in organization, leadership, and effective communication, which I leverage to contribute positively to any team I am part of. I am passionate about continuous learning and professional development, as evidenced by my numerous certifications in cybersecurity and user experience.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure Support

Current

Polarisbank Limited

Mar 2021 - Present (4 years 3 months)

Provides technical support including procedural documentation, network setup, application configuration, and troubleshooting for users. Acts as the first point of contact for technical assistance, managing multiple cases and establishing good relationships with customers and developers.

Technical Support Troubleshooting Customer Service Configuration Documentation Problem Solving Team Collaboration Time Management

Subject Teacher

Ibadan Grammar School

Jan 2020 - Oct 2020 (9 months)

Taught and mentored senior secondary school students, serving as a role model and providing guidance in their academic pursuits.

Teaching Mentoring Communication Student Engagement Curriculum Development Leadership Time Management Public Speaking Teamwork

Protocol Director

Crawford University Student Representative Council

Sep 2018 - Jul 2019 (10 months)

Organized sporting activities and events for the university community, identified security risks, and developed safety plans and strategies for team goals.

Event Planning Risk Management Team Leadership Communication Strategy Development Public Relations Problem Solving Time Management Collaboration

Student Intern

Crystal Age Limited

Aug 2018 - Dec 2018 (4 months)

Conducted sample logging and preparation for biostratigraphic analysis, interpreting results and creating reports using Strata-bug software.

Biostratigraphy Data Analysis Problem Solving Teamwork Communication

Student Intern

Geo-phase Limited

Jun 2018 - Aug 2018 (2 months)

Gained hands-on experience in borehole drilling techniques, understanding drilling methods, equipment, and sample collection.

Technical Understanding Problem Solving Team Collaboration Communication

Education

Degrees, certifications, and relevant coursework

Crawford University

Bachelor of Science, Geology and Mineral Sciences

2015 - 2019

Grade: Best Graduating Student in Geology and Mineral Sciences program

Activities and societies: Served as a department lead, organized tutorials, and participated in competitions.

Studied Geology and Mineral Sciences, focusing on the principles of geology, mineralogy, and the application of geological knowledge in various fields. Engaged in practical and theoretical learning to understand geological processes and resource management.

Silver Child Model College

West African Senior School Certificate

2011 - 2013

Completed the West African Senior School Certificate (WASSCE), focusing on core subjects that prepared for higher education and developed foundational knowledge in various disciplines.