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Brooks Ogieva Okundaye

@brooksogievaokundaye

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Dedicated IT professional with expertise in infrastructure engineering.

Nigeria

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What I'm looking for

I seek a role that fosters growth, innovation, and collaboration in IT.

I am an IT professional with a strong background in infrastructure engineering and technical support. My experience spans over two years at the Edo State Information and Communication Technology Agency, where I have honed my skills in providing technical support for personal computers, network maintenance, and project management. I take pride in delivering high-quality service and ensuring that all systems function optimally.

Throughout my career, I have successfully managed the deployment of over 700 laptops for government staff, enhancing the IT infrastructure's consistency and security. My role in the E-Government Onboarding Project involved creating over 10,000 user accounts in Microsoft Active Directory, which significantly improved operational efficiency. I am passionate about leveraging technology to streamline processes and improve user experiences.

Experience

Work history, roles, and key accomplishments

Current

IT Infrastructure Engineer

Current

Edo State Information and Communication Technology Agency

Aug 2021 - Present (3 years 10 months)

Provided technical support for personal computers, desktop applications, printers, and other peripherals in a networked environment. Delivered, installed, and set up new customer laptops and desktops with approved software, while also maintaining computer software systems and implementing new networks.

Technical Support Network Administration Software Deployment network settings Project Management Troubleshooting System Administration IT Support

Responsibility Officer

Genius Hub

Aug 2019 - Sep 2020 (1 year 1 month)

Performed data analysis and served as a Monitoring & Evaluation Officer. Facilitated ICT training and provided troubleshooting for computer hardware and software issues.

Data Analysis Technical Support Problem Solving Customer Support Time Management

Education

Degrees, certifications, and relevant coursework

NYSC

NYSC Certificate, National Youth Service

Completed the mandatory National Youth Service Corps program in Jigawa State, fulfilling the national service requirement.

Army Day Secondary School

Senior School Certificate Examination, General Studies

Completed secondary education, obtaining the Senior School Certificate. Gained foundational knowledge across various subjects.

University of Benin (UNIBEN)

Bachelor of Science, Computer Science

Acquired a comprehensive understanding of computer science principles and applications. Developed strong analytical and problem-solving skills relevant to IT.