Stephanie Dorrington
@stephaniedorrington
Energetic property advisor with strong customer service skills.
What I'm looking for
I am an energetic and sociable individual who thrives on helping others. My experience as a property advisor has honed my customer service skills, allowing me to effectively manage inquiries and provide detailed information to prospective buyers and tenants. I take pride in my ability to maintain accurate records and support the sales process, ensuring customer satisfaction at every interaction.
Throughout my career, I have developed strong organizational and communication skills, which have been essential in fast-paced environments. My previous roles, including working as a healthcare assistant and cleaner, have further enhanced my attention to detail and adaptability. I am committed to continuous personal and professional development, always seeking opportunities to improve my skills and contribute positively to my team.
Experience
Work history, roles, and key accomplishments
Property Advisor
Andrews Estate Agents
Responsible for managing inbound and outbound calls, providing excellent customer service to prospective buyers, tenants, and property owners. Assisted clients with property inquiries, scheduled viewings, and provided detailed information on available listings, handling customer concerns, following up on leads, and maintaining accurate records. Supported the sales process and ensured customer sati
Cleaner / Housekeeper
Newbridge Towers Care Home
Responsible for keeping all areas clean, tidy, and hygienic at all times, delivering a first-class service with high attention to detail. Experienced in the use of chemicals, always careful to use them in line with COSHH guidelines to protect others and self from harm.
Private Carer
Private Client
Provided care for a family friend suffering with schizophrenia and depression during the global pandemic. Assisted with basic day-to-day needs such as cleaning, cooking, shopping, and managing money, visiting for a couple hours per week depending on mental state.
Waitress
The Talbot Keynsham
Served customers in a country inn, ensuring they had a pleasant experience at the venue. Adapted service style for tourists, locals, and large functions in a fast-paced environment while maintaining a calm demeanor. Advised customers on local activities to enhance their visit.
Healthcare Assistant
Mostyn Lodge Care Home
Employed on the day shift in a large care home dealing with residents suffering from disability, dementia, and the elderly. Main duties included feeding, cleaning, issuing medication, and personal care, completing paperwork carefully due to medication responsibilities. Updated relatives on resident progress or condition and spent time with residents to ensure quality of life.
Education
Degrees, certifications, and relevant coursework
Bath College
Level 2 Qualification, Children and Young People's Mental Health
2020 - 2021
Achieved a Level 2 qualification focusing on the mental health of children and young people. Developed understanding of common mental health issues and support strategies.
Bath College
Level 1 Qualification, Health and Social Care
2019 - 2020
Completed a Level 1 qualification in Health and Social Care. Gained foundational knowledge in providing care and support.
Bath college
GCSE, Mathematics and English
2017 - 2020
Undertook further study to achieve GCSE qualifications in Mathematics and English. Focused on improving core academic skills.
Keysham School
GCSE Standard, General Studies
2012 - 2017
Completed secondary education achieving GCSE qualifications. Studied a range of subjects including core subjects like Mathematics and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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