Tej Chatwal

E-invoicing and Purchase Order Management

• Perform all activities for the integration of customer E-procurement systems to the AWS portal in order to achieve electronic invoicing integration.
• Collaborate with all stakeholders (internal and external) – engineering team, operations team, SAP - Ariba integration specialist, Coupa technical support team, customer engagement team for smooth project

Led integration of customer e-procurement systems to AWS portal for e-invoicing, collaborating with stakeholders and customers across EMEA, APAC, and Americas. Achieved over $1.75 billion in free cash flow through onboarding over 1400 customers within 18 months.

• Acted as internal Customer Success lead for global Coupa implementation across North America,
Europe, LATAM, APAC, and MENA.
• Responsible for global IT (hardware and software) procurement with the procurement operations team and global vendor management with the supplier enablement team amongst other ad hoc projects.
• Championed the changeover of the Procure-to-pay (P2P) system from SAP ECC to

Acted as internal Customer Success lead for global Coupa implementation, managing IT procurement and vendor enablement. Championed P2P system changeover from SAP ECC to Coupa, enabling over 200 vendors and migrating 500k purchase orders.

• Executed purchase orders for the procurement of materials, equipment, and services in line with established policies and procedures.
• Executed low value sourcing initiatives.
• Provided level 2 – Coupa functional support.
• Support for the first step business triage in the supplier creation process.
• Assisted in the implementation of supplier objectives and managing ongoing supplier performanc

• Delivered B2B POS and payment-processing solutions to businesses across the Toronto market, managing the full sales cycle from prospecting and needs discovery through solution recommendation, negotiation and close.
• Acquired approximately 35–40 new business customers, generating $1M+ in contracted business.
• Assessed merchant payment and operational requirements and recommended solutions from

Delivered B2B POS and payment-processing solutions to businesses in Toronto, managing the full sales cycle. Acquired 35-40 new customers and generated over $1 million in contracted business.

• Lead for managing service level changes (SLC). Processed 40 SLCs on average per week and 1500 to date for 15 different categories.
• Collaborated and worked with 11 clients and over 40 vendors to process SLCs within a 30-day time frame which helped in reducing invoicing errors by 26%.
• Implementation of a new tool - eHUB for management of all sourcing processes. This helped to decrease the SLC

• Developing and implementing strategic procedures that improved storage of over 3000 products by 25% in the warehouse.
• Technological application of using iPads to simplify the order taking process for account managers. This resulted in an improved customer experience, reduced error rate by 75% and increased the orders per day by 20%.
• Analyzed and improved process work flow, equipment layout,

Sales & Marketing:
• Worked out costs and prepared worksheets along with compliance statements for existing and new projects using the enterprise software SAP.
• Reviewed and analysed bid proposals for complete technological accuracy and project compliance with regards to the company policy.
• Supervised and trained eight support staff, and four junior sales engineers over a two-year period.
Carri

Earned a Bachelor of Engineering (Hons) in Mechanical Engineering from De Montfort University.

Completed a Bachelor of Engineering in Mechanical Engineering at Manipal Institute of Technology.