Open to opportunities

Utpal Kumar Baruah

@utpalkumarbaruah

Message

Strategic delivery leader specializing in PTP/S2P transformation and automation.

India

Message

What I'm looking for

I am seeking leadership roles in PTP/S2P or AP transformation where I can drive ERP and procurement platform rollouts, implement analytics and AI automation, and partner with stakeholders to deliver measurable efficiency and compliance improvements.

I am a strategic delivery leader with 23+ years of global experience driving Procure-to-Pay (PTP) and Source-to-Pay (S2P) transformation across Fortune 500 enterprises. I have led cross-functional teams, managed ERP implementations (SAP-FI, JD Edwards, PeopleSoft), and delivered measurable business outcomes through process optimization.

I architect and implement digital transformation using process mining and analytics tools such as Celonis and Power BI, and I have integrated procurement platforms including Ariba, Basware, Coupa and Aestiva. I designed and deployed a CustomGPT AI assistant to automate vendor support and SOP guidance, reducing manual effort and improving turnaround times.

My delivery experience includes global ERP rollouts, procurement platform optimization, spend analysis, SLA governance and risk mitigation. I have led high-volume AP operations, managed budgets and vendor relationships, and executed initiatives such as payment rejection analytics, PO accrual automation and duplicate vendor clearance to improve compliance and accuracy.

I hold a Bachelor of Commerce and a Six Sigma Green Belt certification. I focus on stakeholder alignment, scalable solution design and continuous improvement to drive efficiency, cost savings and enhanced vendor experience across geographies.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager – Delivery

Current

Genpact India (P) Ltd

Feb 2021 - Present (4 years 10 months)

Led global S2P/PTP delivery operations, directed ERP rollouts and procurement platform optimizations, and implemented a CustomGPT AI assistant to automate vendor support and SOP guidance, improving turnaround times and service excellence.

PTP S2P Delivery SAP Ariba Celonis Power BI Vendor Management ERP Implementation

Operation Manager – Procure to Pay

WM Universal Solutions Pvt. Ltd.

Feb 2017 - Feb 2021 (4 years)

Managed P2P operations and departmental budgets, led Coupa implementation for procurement transformation, and enforced contract compliance while improving resource allocation and team performance.

Coupa Procure To Pay Budget Management Compliance Resource Planning KPIs Vendor Management Process Improvement

Asst. Operation Manager

Accenture Solutions P Limited

Apr 2011 - Feb 2017 (5 years 10 months)

Led end-to-end AP operations, managed integration of dual AP platforms (SAP-FI and PeopleSoft), improved month-end close and reconciliations, and strengthened vendor/payment controls and compliance.

Accounts Payable SAP FI Peoplesoft Month End Close Vendor Relations Compliance Reconciliations

Team Leader – AP

Intelenet Global Services Pvt. Limited

Aug 2006 - Feb 2011 (4 years 6 months)

Led AP/team operations focusing on process improvements, accrual automation, and vendor support initiatives to increase efficiency and governance across payment processes.

Accounts Payable Process Improvement Data Governance SLA Management

Specialist – Customer Care

IBM Daksh Business Process Pvt. Ltd.

Oct 2001 - Aug 2006 (4 years 10 months)

Handled customer care operations and supported process initiatives that improved vendor communication and transactional accuracy in high-volume environments.

Customer Care