At Epiroc Canada, I support regional supply chain transformation and ERP-enabled process improvement across North America. I’ve analyzed workflows in replenishment, inventory, procurement, and ServiceNow, then helped turn Value Stream Mapping findings into standardized processes and workflow improvements.
As Regional Process Specialist – North America, I supported ERP initiatives across Canada, the United States, and Mexico, including testing, master data cleansing and migration, training, and user adoption. I also provided functional guidance to Business Key Users and partnered with technology teams on automated reporting and operational monitoring.
Earlier, at ZYCUS INC., I led teams implementing procurement technology for global clients, including Coca-Cola, MasterCard, and Mattel. I worked across requirements, data integration, analytics, and training, and served as a Certified Trainer.

