Tejas Koli

I’m a results-driven Implementation Manager with nearly 4 years of experience orchestrating end-to-end software deployments for enterprise clients in the legal and financial sectors. I’m known for improving delivery efficiency by over 20% through strategic workflow automation and technical configuration.

In my current role, I manage large, multi-vendor projects and programs for collection workflows, including generating and distributing notices and ensuring accurate, timely processing. I’ve engineered and deployed automated workflow solutions that extract custom fields from documents—improving client processing efficiency by over 20% while reducing manual data entry.

I also help drive growth by partnering with sales on cross-sell and upsell initiatives, supporting revenue expansion and customer retention. Previously, I led configurator work across templates, custom fields, and user portfolios, built custom reports and dashboards, and transitioned 20+ clients from implementation to ongoing support with a 95% client satisfaction score.