At Therapeutic Hands PLLC, I oversee wound care operations across multiple facilities and provider teams. I manage scheduling, staffing, and insurance billing, and helped increase patient volume by 27% through community engagement and outreach.
At Our Community Our Kids (OC-OK), I led day-to-day operations for behavioral health-adjacent programming and developed and launched a new department. I implemented performance metrics associated with reported reductions in 30-day and 24-hour discharge rates.
At Boys & Girls Clubs of Greater Dallas, I directed operations across three locations, supervising 15 staff members and managing a $103,000 annual budget. I led program redesign and staff development initiatives associated with a reported 35% improvement in participant outcomes.
My work has included grant-funded program oversight, outcome reporting, and community partnerships. I hold an MBA in Leadership, a bachelor’s degree in Applied Psychology, and a Project Management Certificate.
