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Teena Oberoi

@teenaoberoi

Senior Operations Specialist with 11+ years of experience in business operations, process improvement, executive support, and People Operations.

India

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What I'm looking for

Seeking a full-time remote role in Business Operations, Operations Management, or People Operations with a global organization. Open to international opportunities and US business-hour overlap.

I bring 11+ years of professional experience across business operations, administration, executive support, and people operations, including five years at Graphite Financial, a US-based accounting firm, where I worked closely with the COO and supported the company as it grew from approximately 20 to 200 employees.

My experience includes leading an IT access automation initiative, coordinating with developers and cross-functional stakeholders, supporting SOC 2 Type II audit readiness, improving onboarding workflows, and strengthening timesheet compliance through automated Slack reminders and reporting follow-ups.

I enjoy solving operational problems, improving processes, coordinating complex work, and helping leadership teams execute priorities effectively. I am seeking a full-time remote opportunity in Business Operations, Strategic Projects, Operations Management, or People Operations, and can accommodate US business-hour overlap when required.

Experience

Work history, roles, and key accomplishments

Senior Operations Specialist

Independent Contractor

Dec 2025 - May 2026 (5 months)

Supported the Founder/CEO of a U.S.-based accounting firm with business operations, executive support, and administration. Set up automation portals and Instantly-based workflows to streamline outreach and recurring processes.

Automation Portal Instantly Business Operations Executive Support Process Coordination IT Access Documentation

Senior Operations Specialist

Graphite Financial

Feb 2021 - Jan 2026 (4 years 11 months)

Managed end-to-end operations across administration, IT, HR, and sales support for a US-based accounting firm. Led IT access automation, SOC 2 compliance checks, and employee onboarding while coordinating cross-functional teams.

Guest Service Executive

Vatika Group

Aug 2019 - Jul 2020 (11 months)

Managed front-end operations, implemented SOPs, and audited housekeeping and vendor performance. Directed engagement events and resolved customer issues using Salesforce and quality improvement plans.

SOP Implementations Vendor Management Event Management Salesforce Customer Service Quality Improvement CAPA First Aid CPR

Sr. Front Desk and Admin Executive

Accenture

Dec 2014 - Jul 2019 (4 years 7 months)

Executed operational excellence initiatives and managed high-profile client engagements. Represented Accenture at CIWG event and maintained administrative compliance.

Client Engagement SAFe Event Coordination Administrative Compliance Process Improvement Financial Reporting

Associate Sales Online

Religare Health Insurance

Jun 2014 - Nov 2014 (5 months)

Generated and qualified marketing leads, converted them into sales, and assisted clients with insurance plans.

Sales Lead Generation Client Engagement Insurance products

Education

Degrees, certifications, and relevant coursework

University of Delhi

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce (B.Com.) degree from the University of Delhi in 2013.

NIIT

Diploma, Business System & Information Management

Grade: 80%+ in each of the four semesters

Earned a Diploma in Business System & Information Management / MIS Track from GNIIT, India's First Cloud Campus, with a score of 80% or more in each of the four semesters.