Open to opportunities

Shayeka Khan

@shayekakhan

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Business operations leader building founder-ready systems across SaaS, nonprofits, and technology.

India

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What I'm looking for

I’m looking for global remote roles where I can own operations end-to-end—building processes, research systems, and recruitment/onboarding pipelines that support founders and leadership in fast-moving environments.

I’m an operations professional with 9+ years building and running the systems that support founders and leadership teams across SaaS, nonprofit, technology, education, and real estate environments.

I specialize in process design and research operations—running recruitment and onboarding pipelines, managing budgets and vendor tracking, and delivering cross-functional work end-to-end even when requirements stay ambiguous.

Recently, I redesigned a QA workflow to address root causes putting 4–5 at-risk client accounts in jeopardy—retaining them and establishing a 0-error, on-time delivery standard. I also sustained 100% client retention while the client base grew by 5 new accounts.

Earlier, I built and scaled partner onboarding for 100+ NGOs, personally screening and connecting them with funding sources, while coordinating board meeting logistics and stakeholder communication across India, the US, and the UK.

Experience

Work history, roles, and key accomplishments

Executive Assistant

ButtonLeads

May 2024 - Jun 2025 (1 year 1 month)

Designed and streamlined research and reporting systems for real estate operations using Airtable and Google Workspace. Managed research operations across 10–20 active client projects and redesigned the QA workflow to protect 4–5 at-risk accounts while maintaining 100% client retention.

Airtable Google Workspace Research Operations Lead Qualification Data Verification Reporting Market Research Skip tracing Property Analysis Account Retention Virtual Assistant Training Stakeholder Management

Exec Assistant & Project Coordinator

DaanMatch, PBC

Apr 2020 - Mar 2024 (3 years 11 months)

Built and scaled a partner onboarding pipeline by screening and onboarding 100+ NGOs, while coordinating the founder’s calendar across an approximately 10-person stakeholder network. Managed intern recruitment and supervision, maintained reporting and follow-up tracking systems, and coordinated board meeting logistics, budget spend, and vendor payment/invoicing.

Partner Onboarding NGO Screening and Onboarding Calendar Management Stakeholder Management Budgeting