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Anamika User

@anamikauser1

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Operations & strategy leader driving efficiency, automation, and measurable business growth.

India

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What I'm looking for

I am seeking a leadership role in operations or strategy where I can implement automation and SOPs, lead cross-functional teams, and drive measurable efficiency and growth.

I am an Operations & Strategy leader with 15+ years of experience optimizing business operations, client management, and global deployments. I focus on leveraging technology and process design to reduce costs, improve timelines, and scale operations.

Throughout my career I delivered measurable results: reducing reporting errors and operational costs, improving project delivery timelines, leading global deployments for 500+ personnel, and driving 40% revenue growth through client acquisition and retention. I have implemented SOPs, training programs, and automation to reduce operational risk and enhance executive productivity.

I bring hands-on experience with QuickBooks, Netsuite, Fantasy software, advanced MS Office, and exposure to AI tools and automation. I thrive in cross-functional roles that require strategic leadership, stakeholder management, and a results-oriented approach to complex operational challenges.

Experience

Work history, roles, and key accomplishments

Current

Interpreter

Current

Language Line Solutions

Conduct professional audio interpreting sessions to ensure accurate cross-language communication and adapt to emerging technologies to improve session efficiency and accuracy.

consecutive interpretation Multilingual Communication

Senior Personal Assistant

Zobone International Outsourcing Pvt. Ltd.

Dec 2021 - Sep 2024 (2 years 9 months)

Streamlined operational and accounting workflows using QuickBooks and Fantasy software, reducing reporting errors by 20% and improving financial operations efficiency.

Executive Support Quickbooks Fantasy Software Reporting Process Optimization Accounting Operations SOPs

Executive Assistant

Hariom Media Group

Jul 2012 - May 2014 (1 year 10 months)

Managed CEO operations including calendar, travel, and stakeholder coordination and supported new e-commerce and media ventures via market research and project planning.

Executive Support Calendar Management Travel Coordination Stakeholder Management Market Research Project Planning

Operations Coordinator

DynCorp International

Apr 2010 - Jan 2012 (1 year 9 months)

Oversaw global operational activities for an RDC project with deployments of 500+ personnel and authored SOPs and training documentation that reduced operational risks by 25%.

Operations Management SOP Development & Compliance Project Coordination

Business Development Manager

Magnus Advertising

May 2008 - Jan 2010 (1 year 8 months)

Acquired and managed 15+ high-value clients through targeted sales strategies and lead-generation optimization, driving 40% revenue growth.

Business Development Client Acquisition Sales Strategy Lead Generation Account Management Revenue Growth Negotiation

Senior Associate

First American Corporation

Oct 2006 - Apr 2008 (1 year 6 months)

Handled pre-sales and background investigations for U.S.-based clients, improving client satisfaction through proactive communication and service delivery.

Client Communication Client Services Data Verification Case Management