Open to opportunities

Nikhil Kumar

@nikhilkumar26

Operations Specialist with 6+ years driving HR operations, vendor coordination, and audit-ready onboarding in high-volume environments.

India

Message

What I'm looking for

I’m looking for an operations-focused role where I can own onboarding execution, ensure documentation/compliance and audits, coordinate vendors and stakeholders, and continuously improve processes to hit service level targets in a high-volume environment.

I’m a results-oriented Operations Specialist with over 6 years of hands-on experience managing HR operations, vendor coordination, reporting, and day-to-day execution of large-scale onboarding and audit functions. I’m particularly strong in process optimization, stakeholder communication, and maintaining service level targets in high-volume environments.

In my recent role, I validated physical documents and ensured compliance with RBI audit requirements, while managing merchant onboarding inventory and payment file reporting. I also performed KYC quality audits, categorized accounts by entity type, and coordinated discrepancy resolution with relationship managers—always keeping work audit-ready through careful documentation and due diligence.

Previously, as an HR Operations Senior/Executive, I oversaw hiring updates, ID generation, pre-joining onboarding via HRMS, document verification, and onboarding formalities for new joiners. I managed payroll inputs data, coordinated salary slip distribution, supported escalation handling, and liaised with vendors for background verification while maintaining live trackers and compliance records across India.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant (Ops)

Current

American Express Banking Corp

May 2025 - Present (1 year 1 month)

Validated physical documents to ensure compliance with RBI audit requirements and performed KYC quality audits. Managed merchant onboarding inventory, payment file reporting, and coordinated discrepancy resolution while handling document upload and records keeping.

HR Operations RBI Audit Compliance Merchant Onboarding Vendor coordination Data Reporting Document Management Due Diligence Service Level Management MS Excel

Sr Executive - HR Ops

Big Tree Resource Management Pvt Ltd

Jun 2022 - May 2025 (2 years 11 months)

Oversaw daily hiring updates, ID generations, and employee onboarding while verifying documents and maintaining compliance records across India. Managed payroll inputs, coordinated background verifications with vendors, and supported joining formalities from onboarding through completion.

HR Operations Employee Onboarding Document Verification & Compliance Payroll Data Entry Background Verification Vendor coordination ID Generation Onboarding Tracking MS Office

Executive - HR Operations

Planet PCI Infotech Pvt Ltd

Jan 2021 - Jun 2022 (1 year 5 months)

Led pre-joining process on HRMS to ensure smooth onboarding and maintained audit-ready employee records with live trackers. Handled escalations, verified documents, facilitated offer acceptance follow-ups, and managed day-to-day HR operations.

HR Operations Document Verification Escalation Handling Compliance Documentation Time Management

Executive - HR Operations

Yoma Business Solutions Pvt Ltd

Jul 2018 - Dec 2020 (2 years 5 months)

Managed end-to-end onboarding, attendance tracking, and ID card distribution while supporting payroll checks and background verification activities. Coordinated operational execution between IT, HR, and field teams to ensure timely joining processes.

Onboarding ID Cards Background Verification Cross functional Coordination HR Operations Process Management