Ted Brooks

With six years of experience in property management and customer relations, I have honed my skills in utilizing Salesforce for database management and technical support. My journey has been marked by a commitment to fostering positive relationships and implementing innovative solutions that enhance operational efficiency. I take pride in my ability to lead teams, providing training and development that empowers my colleagues to excel in their roles.

Currently, as a Resident Relations Specialist at Progress Residential, I manage property quality standards and maintain Salesforce databases while offering technical support to my team. I have streamlined workflows through database optimization and quality control processes, ensuring a seamless resident experience. My previous roles as an Account Manager and Office Manager have further developed my expertise in customer relations, marketing strategies, and team performance enhancement, allowing me to contribute effectively to any organization.