Himalayas logo
TA
Open to opportunities

Teban Aguilar

@tebanaguilar

Customer Success Operations leader driving efficiency, adoption, and team performance.

Costa Rica
Message

What I'm looking for

I’m seeking a senior customer success or operations role where I can lead cross-functional teams, improve processes, drive product adoption, and deliver measurable customer outcomes in a collaborative, growth-oriented culture.

I’m Esteban Aguilar, a customer success and operations leader with over 15 years of experience building and guiding global teams to deliver measurable results in operational efficiency and customer experience.

I lead large teams to improved outcomes—driving a 15% rise in operational efficiency, cutting costs 12%, and increasing CSAT above 90%—by combining data-driven process improvement with empathy and strong communication.

I prioritize cross-functional collaboration, product adoption, and scalable onboarding, using Lean Six Sigma and agile thinking to streamline workflows, accelerate time-to-value, and foster a culture of trust and continuous improvement.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UL

Universidad Latina

Bachelor of Business Administration, Business Administration

Completed a Bachelor in Business Administration at Universidad Latina, graduating in 2018.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Teban Aguilar - Customer Success Operations Manager - HP Inc | Himalayas